7db77 Privacy Policy Your Information Is Secure

Last Updated: January 2026

This Privacy Policy applies to all services on the 7db77 platform. By using our website, you are considered to have accepted the terms of this policy. If you disagree with any part of this policy, please refrain from using our platform. For any questions, contact our support team.

Introduction and Scope

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7db77 is a trusted online casino and betting platform operating for users in Bangladesh. We believe personal privacy is a fundamental right, and we handle our users' information with the utmost care and responsibility.

This privacy policy describes what types of information 7db77 collects, how that information is used, when it may be shared with third parties, and what steps we take to protect your information. This policy complements our terms and conditions and applies with the same effect.

What Information We Collect

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We collect various types of information during registration, login, and use of services on 7db77. The details are broken down by category below.

2.1 Registration and Identity Information

Full name and date of birth (for age verification — only users aged 21 or older may open an account)
Active email address
Residential address and country
Username and password chosen by the user (passwords are stored in encrypted form)

2.2 Financial and Payment Information

We collect payment-related information to process transactions. Our supported payment methods in Bangladesh are bKash, Nagad, and Rocket. The applicable mobile numbers and transaction identification details for transactions through these channels are stored securely.

Payment method details (bKash / Nagad / Rocket mobile number)
Transaction amount, date, and time
Transaction ID and reference number
Deposit and withdrawal history

2.3 Usage and Activity Information

Game play history, bet amounts, and results
Login time and session duration
Favorite games and betting activity
Bonus and promotion usage details

2.4 Technical Information

IP address and device type
Browser type and version
Operating system information
Information collected from cookies and similar tracking technologies
Referral source (where you came from before visiting our site)

Purpose of Data Use

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7db77 uses collected information only for specific, legitimate, and transparent purposes. We never use your information for unnecessary or unauthorized purposes.

3.1 Account and Service Management

Creating, verifying, and keeping accounts secure
Login process and identity confirmation
Age verification — accounts approved only for users aged 21 and above
Providing gaming and betting services
Processing deposits and withdrawals

3.2 Customer Service and Communication

Providing 24/7 live chat support
Resolving account-related issues
Sending important updates and security notifications
Informing you about promotional offers (subject to your consent)

3.3 Security and Fraud Prevention

Detecting suspicious transactions or activity
Managing anti-money laundering (AML) measures
Preventing the creation of multiple accounts
Ensuring the overall security of the platform

3.4 Platform Improvement

Analyzing and improving the user experience
Identifying and resolving technical issues
Planning new games and features
Monitoring service quality

Cookies and Tracking Technologies

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The 7db77 website uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the platform.

4.1 Types of Cookies

Essential Cookies: These cookies are necessary to maintain login sessions and ensure security. Without them, the platform does not function properly.
Functional Cookies: Used to remember your preferences and settings, such as language preference and game settings.
Analytical Cookies: Collect information to understand site usage patterns, which helps improve the platform.
Marketing Cookies: May be used to show relevant advertisements and promotions.

4.2 Cookie Control

You can control or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect some functionality of the platform.

Data Sharing and Third Parties

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7db77 never sells your personal information. However, we may share information in certain situations to operate our services.

5.1 Service Provider Partners

7db77 uses some trusted third-party services that carry out specific functions on our behalf. These include game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft), payment processing services, and technology infrastructure providers. These service providers will only receive the information necessary for their specific task and are required to comply with our privacy standards.

5.2 Legal Obligations

We may be required to disclose necessary information in response to legal obligations, court orders, or valid requests from government authorities. In such cases, we will provide only the information legally required.

5.3 Fraud and Security

In cases of fraudulent activity or security breaches, we may share relevant information with the relevant authorities or security service providers.

Data Protection Measures

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7db77 uses advanced security technology to protect your privacy. We follow industry best practices to keep your information secure.

SSL Encryption: Our platform uses SSL (Secure Sockets Layer) encryption to secure all data exchanged between you and our servers.
Password Hashing: Your password is not stored directly — it is hashed using strong cryptographic algorithms.
Access Controls: Only authorized personnel can access your information for specific purposes. All access is logged and monitored.
Regular Security Audits: Our systems undergo regular security testing and vulnerability assessments.
Firewall and DDoS Protection: Advanced firewall and DDoS protection systems safeguard our servers and user data.
Regular Backups: Secure and encrypted backups are maintained to ensure your data is not lost.

Important: Although our security measures are very strong, no system on the internet is 100% impenetrable. We therefore ask you to use a strong and unique password and not share your account details with anyone.

Data Retention Period

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7db77 retains your information only for as long as necessary. The retention period depends on the type and purpose of the information.

7.1 Active Account Information

All your information will be retained for as long as your account is active. This information is necessary for service delivery, support, and security.

7.2 After Account Closure

Even after an account is closed or deactivated, records of financial transactions, account verification information, and information needed to meet legal and regulatory requirements may be retained for a specified period. This period is generally determined by legal obligations.

7.3 Technical Logs

Technical logs are retained for a limited period for security and service quality monitoring, and are then automatically deleted.

Your Rights

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As a user of 7db77, you have the following rights regarding your own information. We respect these rights and endeavor to fulfill them as promptly as possible.

8.1 Right to Access Information

You have the right to know what information we hold about you. You can request a copy of this information by contacting our support team.

8.2 Right to Correct Information

If there are any errors or inaccuracies in the information we hold about you, you may request a correction. This can be done through account settings or via support.

8.3 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or notifications, you may opt out at any time. This can be done through account settings or by contacting our support team.

8.4 Request for Data Deletion

In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained due to legal obligations, ongoing disputes, or security requirements.

8.5 Right to Lodge a Complaint

If you have any complaints about our privacy practices, please contact our support team. We will endeavor to resolve your complaint as quickly as possible.

Protection of Minors

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7db77 provides services only to those aged 21 or older. We do not knowingly collect or store any information from minors.

We verify age at registration, and if we receive evidence that a user is under 21, that account will be immediately closed and the associated information will be deleted.

If you believe a minor is using our platform, please inform our support team immediately.

Changes to the Policy

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7db77 may update this privacy policy from time to time. Changes will be published on this page and the "Last Updated" date at the top of the page will be revised.

For significant changes, we will send a notification to your registered email. We ask that you check this page regularly to stay informed about the latest policy.

Continued use of the platform after a revised policy is published will be considered acceptance of those changes.

Contact Us

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If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our dedicated customer service team is always ready to help.

Privacy Contact

Email: [email protected]
Live Chat: 24 hours a day, 7 days a week — support available in Bengali

We will endeavor to process your request as quickly as possible and within a maximum of 30 business days. For complex matters, we will keep you informed of progress.